Load data from documents
Reduce copy-and-paste of claim, vehicle and claimant information between files and systems.
Insurance workflow automation
Less administrative work in claims handling.
Some processes start with a PDF, an email or a set of images and end with documents, records and follow-up. ShadowThread can connect those steps to reduce repetitive work without replacing the tools your team already uses.
Where does manual work build up?
In insurance, a significant part of operational work can involve reading information, copying data between documents, preparing letters, generating files and leaving everything ready for the next step.
Input → ShadowThread → OutputClaim file → Ready PDF
What can be automated?
Prepare documents
Use available information to populate templates and prepare documents without repeating manual entry.
Generate and organise files
Turn document preparation into a result ready to review, send or archive.
Trigger the next step
When a document or record is ready, automation can prepare the next step in the process.
How we approach it
01
Map the process
We understand what information comes in, what result needs to be produced and where manual work is repeated.
02
Define what is worth automating
Not every step needs automation. We prioritise repetitive tasks where the administrative effort is clear.
03
Connect the existing tools
We build around the systems and formats your team already uses, where they allow a reliable integration.
04
Test and leave the result ready
We validate the workflow with real cases and keep the human review points the process requires.
Some conditions matter
Automation works best when we understand the real rules of the process. Before implementation, we review these conditions to avoid promising a solution that does not fit.
Formats and data quality
Scanned PDFs, images or documents with variable structures may require additional treatment or human review.
Templates and business rules
If letters or documents change by case, we need to understand the rules that determine what content should appear.
System access
Integration depends on the available tools, permissions and options they provide for exchanging information.
Review and approval
When a person must validate information or approve a document, automation can prepare the result without removing that control.
Every operation has different requirements. This page describes a type of process that may be automated; the specific workflow and its feasibility are defined after analysing the real process.
Have an insurance process that takes too much time?
Tell us what your team is doing manually. We'll look at the process and tell you where automation can help.
Tell us what to automate